When using some of the facilities on this website, such as the contact form or email subscription services, you may be required to give your contact details. This can include your first and last name, email address or phone number. These details are stored within our website's secure database, and they are not available to anyone other than New View Lancashire members of staff.
If you have entered your email address into the contact form on our website, you may receive email updated in the future, about new developments at New View. You may opt out of this at any time. At your request, we can remove your contact details from our secure database at any time.
When we are working on a job quote, we will usually need the location of the proposed job. In some cases, this location may be stored in our database for future reference.
If you are making a purchase through our online print shop, we will need an address for delivery purposes. Using the print shop to make a purchase will also require you to make a free customer account on this site. The account will require the delivery address, as well as your preferred payment method. You will also need an email address, and you will have to create your own password for the account, which you must keep safe.
THIRD PARTY WEBSITES.
OUR CONTACT DETAILS:
Company name: New View Lancashire
BOOKING DRONE SERVICES - TERMS & CONDITIONS
Please see below the full terms and conditions when booking one of our drone services.
BOOKING & QUOTE
When you are ready to enquire about our drone services for your next project, please use our email address (found on the contact page) or the contact form (also found on the contact page).
For us to give an accurate quote, please include as many details as possible, such as the proposed date of the flight, the location, and the type of work you require (photography/video/inspection etc). We will look at the flight area on an online mapping/street view service, and we'll check the airspace, and if necessary, we will visit the site in person to full evaluate the flight area. We will then get back to you (via email) with a quote for the job. We may need to ask some follow up questions about the job.
If you are ready to book the drone service, please contact us with the job reference code and the date you would like. We will check our database, and if we're available we will confirm the booking. If the job is within 7 days of making the booking, no deposit is required. For jobs booked more than 7 days in advance, a deposit will be required. This will be 10% of the total cost, and this will come off the final price to be paid.
The rest of the money can be paid in advance with a custom web link, or you can pay on the day of the flight.
THE DRONE FLIGHT
We can fly our drone in certain weather conditions only. We can't fly when it's raining, or if there's heavy fog. We will not fly if the wind speed is more than 15mph. We will monitor the weather online, and we will check the wind speed on site using a portable wind meter.
If the weather conditions are good, we will fly as planned. If the weather conditions are unsuitable for the drone flight, we will postpone the flight. Your deposit will be carried over and we will reschedule the flight for another date.
The photographs or video footage from the flight will be processed back at our office, and we will send the finished files out to you on a usb drive. You can keep the usb drive. This will be sent via the postal service, to the address you have given.
THE PRINT SHOP - POSTAGE INFO
Please see below our postage policy.
AERIAL PHOTO PRINTS
We have a range of aerial photo prints for sale in our print shop. These items can be purchased through our online store, and they will be sent to you via the postal service.
Most of our photo prints will be sent out in a flat (do not bend) cardboard envelope. Larger prints may be rolled up and sent in a cardboard tube, and framed prints may be sent in cardboard boxes with the frame encased in bubble wrap.
Please note. We do not accept returns on unwanted items. If your item has been damaged in transit, please send it back to us and we will send out a replacement, along with the return postage money. Our postal address will be given out to you in this instance. Items damaged in transit can not be exchanged for the monetary value of the item.
When unboxing a framed photo print, please ensure the glass frame hasn't been damaged, as there may be loose pieces of glass in the packaging.